Welcome: SHENZHEN KEWO ELECTRIC TECHNOLOGY CO.,LTD
Language: Chinese ∷  English

Our service advantage

OBJECT:

Technical support including OEM R&D solution, before sales solution consulting, after sales service, and technical training.

1.Providing OEM research and developing solution, such as customer made design, SKD assembly, new application purpose inverter
2.Offer good application consulting before selling
3.Provide good after sales service support including online or on site.
4.Technical training including R&D, trouble shooting, and machine repairing

VALUE-ADDED SERVICE

Products inspection

KEWO will arrange service personnel to conduct a comprehensive and meticulous detection to all KEWO brand products including inverters, solar pump controller and soft starter, and sent a checking report to customers.

Using and maintain guiding.

Providing good using guiding, maintain guiding to customer to extend service life of inverter.


Technical communication and training.

KEWO offer trouble shooting list, repair document, repair video, application document and application consulting video to customer if need.

KEWO provide factory technical training to customers.

KEWO can able to sent service technicians or engineers to agents, end users office for providing technical support including application guiding, repair training and so on.



Warranty.

We provide best favorable guarantee for our customer in China market.

1.  3 month guarantee for returns
2.  6 months guarantee for replacement.

3. 18 months guarantee for free repair without any reason.

4. VIP client will enjoy 24 months warranty after shippment

For oversea market, we adopt distributors selling and E-business together, and will sent application and service engineer visiting regularly for providing application consult, OEM solution, and repairing service.
We provide free spare parts for repairing if products have problem within 18 months guarantee.
More factory information in detail please see factory showing or visit us. We are located in Shenzhen, where nearby to Hongkong. It is very convenient for your visiting.
Please feel free to contact us if you need more detial of KEWO
peter@kewovsd.com, whatsapp/wechat: 008613691924620, QQ466235649

CONTACT US

Contact: peter

Phone: 13691924620

Tel: 86-755-296332011

Email: peter@kewovsd.com

Add: 3 FLOOR, BLOCK 8, ST GEORGE INDUSTRIAL PARK, XINYU, ROAD, SHAJING, BAO'AN, SHENZHEN, GUANGDONG, CHINA.

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